Shipping and Handling


1. Tomaz offers FREE SHIPPING for all orders throughout Malaysia including Sabah and Sarawak.
2. The delivery time takes 1-3 working days, depending on the stocks availability. (except weekends and public holidays)
3. Delivery estimates may be affected by unforeseen circumstances.
4. Tomaz uses Poslaju Courier Service to serve you the best.
5. Tomaz will not be responsible for any damages or losses occurred during the delivery.
6. After you have successfully placed your order, you will receive an "Order Confirmation' email.
7. Our customer service team will conduct a verification process and will update you via email when your parcel is on the way, along with a tracking no.
8. Tomaz do ship worldwide! Contact us at and we will quote your shipping charges depending on weight of parcel and country.
9. We now offer the option to ship to your favourite Tomaz Store. A store representative will contact you when your order is ready for pickup.

Click HERE to track your parcel.

Questions? Please Contact Us or call +6017 877 8030.

    Size Guide

    At Tomaz you can order online with confidence because we offer Free Returns on domestic Malaysia orders.

    Because every foot is different and it's measurements are unique, we are not able to offer a recommendation for converting men's or women's footwear sizes.

    We can help you to choose the right size. Just call or Whatsapp our customer assistant service at +6017 877 8030 or Contact Us and we will be more than happy to assist you.

    Below is the size chart for reference according to shoe category. All measurements are in centimetres.

    How to find your foot length:

    1. Stand on a level surface with your heels against a straight edge or wall.

    2. Place a ruler flat on the floor beside the inside of your foot from heel or toe.

    3. Position an object with a flat edge across the tip of your longest toe.

    4. Your foot length measurement is where the flat edge crosses the ruler.





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