1. Tomaz offers you 30 Days Money Back Guarantee to decide if an item is right for you. Applicable to Shoes, Clothing, Watches, Accessories bought from www.tomaz.my only. Gaming Chairs are eligible for 49 Days Money Back Guarantee.
2. You may exchange/return your item(s) if the sizing, color or other condition of a product is not suitable or satisfactory for you, as long as it fulfills the T&Cs listed below.
3. Returned items that do not meet any of the T&Cs will be duly declined.
How do I make a return/exchange?
An invoice can be found in your parcel, including a Return Slip Form. Kindly fill in the return slip and contact our customer service at firstname.lastname@example.org or WhatsApp +6017-8778030 (9:00am - 1:00am) for a size exchange. Item(s) shall be posted back to Tomaz Factory Outlet @ USJ 1 together with the courier service receipt, invoice and return slip as a prove.
*T&C applies and subject to change.