1. Tomaz offers you 30 Days Money Back Guarantee to decide if an item is right for you. Applicable to Shoes, Clothing, Watches, Accessories & Gaming chairs bought from www.tomaz.my only.
* Gaming Chairs are eligible for 30 Days Money Back Guarantee (Learn More). *
2. You may exchange/return your item(s) if the sizing, color or other condition of a product is not suitable or satisfactory for you, as long as it fulfills the T&Cs listed below (not applicable to Gaming Chairs).
3. Returned items that do not meet any of the T&Cs will be duly declined.
- How do I make a return/exchange?
An invoice can be found in your parcel, including a Return Slip Form. Kindly fill in the return slip and contact our customer service at email@example.com or WhatsApp +6017-8778030 (9:00am - 1:00am) for a size exchange. Item(s) shall be posted back to Tomaz Factory Outlet @ USJ 1 together with the courier service receipt, invoice and return slip as a prove.
*T&C applies and subject to change.
- Terms &Conditions(not applicable to Gaming Chairs):